The master's student at the reception picked up the phone, still looking a bit flustered.
Listening to the sincere apology on the other end, she responded with some "uh-huh, ah-ha" sounds, then unconsciously picked up Nan Zhubin's pre-prepared script and started to wrap it up according to the words on the paper.
For a master's student with little consulting experience, it's easier to intervene with the visitor by following consulting techniques step-by-step.
Facing the visitor's gratitude, however, pulled her out of the "consultant" role, reverting her back to a student with limited social interaction experience.
Chonghui and the others found this scene amusing. While Nan Zhubin was doing online consulting, Mo Kai had already quietly explained the current situation to Chonghui and the others.
