Yang Ruoqian decided that if consultation had to exist, it should at least be noisy.
Noise was honest.
Noise consumed time.
Noise made managers read three hundred opinions about chair height before reaching one useful sentence.
Noise was democratic in the worst office sense.
This was promising.
At nine, Yang sent HR a new instruction.
"Open a general feedback box."
HR looked cautious.
"For what topic?"
"No topic."
The room paused.
Good.
No topic was a swamp.
"Let employees say whatever they think about company process."
Chang Zhiqing looked at him.
"That may become unfocused."
"Exactly."
He coughed.
"I mean, it may uncover hidden issues."
That was also true.
The best lies had a responsible sentence standing nearby.
At ten, HR drafted the feedback box.
Yang opened it with hope.
The title was:
Open Process Feedback.
Acceptable.
Then he saw the form.
What process caused repeated work?
What boundary is unclear?
What change created pressure?
