Yang Ruoqian thought the FAQ was bad.
He thought examples were worse.
Then he saw the new owner self-check.
It was a small checklist before submission.
That meant owners could correct themselves before Xplendi corrected them.
This was not a tool.
This was labor theft wearing a checkbox.
At nine, finance showed the report.
"Incomplete repeat submissions dropped."
"Bad."
"Owners are checking lobby-only facts before uploading."
"Bad."
"Reviewers are asking fewer pre-review questions."
"Very bad."
"No self-check revenue."
"Good."
"But fewer correction tickets."
Yang leaned back.
"You enjoy that word but."
"It is where the loss hides," finance said.
At nine-thirty, he opened the owner self-check.
Is your venue lobby-only?
Is there no stage?
Is the current photo attached?
Did any material fact change?
Yang read the four questions.
"This is too direct."
"Direct questions reduce wrong submissions," the assistant lead said.
"Wrong submissions create work."
